Dunkin' vs. Starbucks: A Head-to-Head Comparison

If you’re a fan of great coffee on the go, chances are you already have your own take on who takes the cake in the Dunkin’ vs. Starbucks debate. It’s a hot topic.

Whether you’re a die-hard Dunkin’ fan or staunchly on the side of Starbucks, there’s much to be said for both brands. So, where do your loyalties lie?

According to the National Coffee Association’s National Coffee Data Trends (NCDT) report, two-thirds of American adults drink coffee each day (66%), which is higher than any other beverage and up nearly 7% since 2020. With that many coffee lovers in the mix, the rivalry between these two chains is more relevant than ever.

Could you be persuaded to break out of your comfort zone and even, dare we suggest it, change camps? That’s what we’re here to help you decide. In this guide to Dunkin’ vs. Starbucks, we’ll leave no stone unturned in a bid to discover who does it better. 

If it’s caffeine that gets you going in the morning, we’ll weigh up Dunkin’ coffee vs. Starbucks coffee, and if your decision is based on cost, we’ll also take a look at Dunkin’ vs. Starbucks prices. We even cover factors like speediest service, best in-store experience and best rewards app. 

Ready to discover more and determine where you stand in the Dunkin’ vs. Starbucks debate? Let’s dive in!

Jump to Section

• Dunkin’ vs. Starbucks: What’s the Real Difference?
• Dunkin’ vs. Starbucks Coffee Taste and Quality
• Dunkin’ vs. Starbucks Prices and Value
• Dunkin’ vs. Starbucks Vibes, Service and Experience
• Dunkin’ vs. Starbucks Final Verdict: Which One Wins?

Dunkin’ vs. Starbucks: What’s the Real Difference?

At the heart of the Dunkin’ vs. Starbucks debate are two major coffee chains, each offering an on-the-go solution for those in need of a pick-me-up. So they’re the same, right? Well, not exactly. 

When looking at Dunkin’ Donuts vs. Starbucks Coffee to determine which is best for you, there are several factors to consider. These factors will depend a lot on what you are looking for specifically. 

For example, do you want the most affordable sips and sweet treats? Or are you looking for the most unique or highest-quality beverages? 

Type of Coffee Chain

When comparing Dunkin’ vs. Starbucks in more general terms, the latter is known for a more extensive drinks menu with a wider selection of customization options. And while that’s perfect for those who are more particular with their morning brew, it comes at a slightly higher cost. 

Dunkin’, meanwhile, feels more like a fast-food-style stop. It’s perfect for those who value speedy service with drinks and snacks that don’t put too big a dent in your budget.

Customer Service and Experience

That last point can have something of an impact on customer service, too. Now, that’s not to say that Dunkin’ is unfriendly — far from it. However, the service tends to focus more on speed at Dunkin’ Donuts vs. Starbucks, which is generally known for its friendly and upbeat approach to each and every customer. 

In short, which side you choose in the Dunkin’ vs. Starbucks debate boils down to what you want from your local coffee shop. If you want to take your time as you get your order precisely to your liking from a long list of customization options, the friendly staff at your local Starbucks is always happy to help.

Or, if you simply want to grab a quick brew to go while still enjoying a quality cup, you’d probably side with Dunkin’ vs. Starbucks. 

Dunkin' vs. Starbucks Coffee Taste and Quality 

While both chains serve other types of beverages, coffee is undoubtedly the most popular order at Starbucks and Dunkin'. With various options, from classic black coffee or espresso shots to lattes, cold brew and even blended iced coffee drinks, there's a lot to choose from and, therefore, a lot to compare.

General reviews suggest the coffee used at Starbucks is slightly higher quality than Dunkin'. However, that isn't always the case, and numerous consumers prefer the brews poured at Dunkin' to anything you can get at Starbucks. 

When comparing Dunkin’ Donuts vs. Starbucks' coffee, there are also differences in opinion based on the type of drink. For example, some prefer hot coffee from Dunkin', but will always grab cold brew and caffeinated Frappuccinos at Starbucks. 

To narrow down the Starbucks vs. Dunkin’ coffee debate a little further, we've highlighted the most common opinions on general coffee, cold brew and specialized caffeinated drinks at the popular chains. 

Dunkin’ Coffee vs. Starbucks Coffee

Perhaps your vote for the winner between Dunkin’ vs. Starbucks boils down to simple, no-nonsense coffee. If so, there's a marked difference when sampling Dunkin’ coffee vs. Starbucks coffee.

Reviews generally suggest that Dunkin’ is perhaps easier to enjoy for the average coffee lover, reminiscent, in the most complimentary way possible, of your local diner. Starbucks, meanwhile, with its signature Pike Place blend, delivers a brew that’s smooth and balanced with just a touch of cocoa and nuts. 

A comparison of regular Dunkin’ coffee vs. Starbucks sees the latter proffering a darker roast, one that’s delicious on its own with no adornments. Dunkin’, meanwhile, might be better enjoyed with a dash of cream. 

Dunkin’ Cold Brew vs. Starbucks Cold Brew

This is a big one. The battle between Dunkin’s Cold Brew vs. Starbucks’ Cold Brew is likely to swing the vote of many who have yet to decide a side in the Dunkin’ vs. Starbucks debate.

Expect an ultra-smooth and full-bodied cold brew from Dunkin', which is known for its low acidity and often perceived subtle chocolatey undertones. Starbucks' version offers deep smoothness and low acidity, highlighted by the brand's signature subtle chocolate notes and underlying sweetness.

Overall, reviews suggest that the cold brew falls on the weaker side at Dunkin’ vs. Starbucks, whose version is slightly more robust. The former would be well-suited to more coffee drinkers on average, while those who enjoy their specialty craft coffees are likely to prefer Starbucks’ offering.

Specialty Drinks and Customization

As we've already briefly touched on, the amount and type of customizations available are likely to be key in securing a consumer's allegiance in the Dunkin’ vs. Starbucks conversation.

If you appreciate a wide range of personalization options, Starbucks is likely to be your favorite. As a brand that aims to deliver a premium coffee house experience, Starbucks provides much more in the way of menu customizations. 

Dunkin’, meanwhile, offers the perfect option for those seeking a quick — but no less delicious — cup of joe. The only downside when choosing Dunkin’ vs. Starbucks coffee is the former’s lack of menu customizations.

However, this doesn't mean Dunkin' has no customization options, just fewer than Starbucks. If you like classic flavor add-ins like caramel, French vanilla and mocha, Dunkin' could actually come out on top for you in the Dunkin' vs. Starbucks debate. Yet, if you want a wider range of flavor add-ins, including trending flavors, Starbucks is your best bet. 

Number of Menu Options

In terms of specialty drinks, there are fewer to choose from at Dunkin’ vs. Starbucks. The former has around 27 different drinks on the standard menu. However, this number goes up significantly when you start playing with options on the Dunkin’ Donuts secret menu and limited-edition holiday menus. 

The same can be said for Starbucks, but on a much grander scale. Bear in mind that its standard menu alone has over 90 drinks to choose from, including diet-specific items like keto Starbucks drinks, Starbucks drinks without caffeine and flavorful Starbucks Refreshers.

When you then consider the variations available via the Starbucks secret menu, the choice for coffee aficionados becomes virtually endless! 

Caffeine in Dunkin’ Donuts Coffee vs. Starbucks

We all have our preferences when it comes to coffee, one of which is strength. Unfortunately, if you were hoping that the amount of caffeine in Dunkin’ Donuts coffee vs. Starbucks would help you to make up your mind between these two coffee chains, they are both fairly similar. 

Comparisons of regular coffee at Dunkin’ vs. Starbucks’ equivalent brew yield similar results. There are some exceptions. One is the Blonde Roast, which ranks among the most caffeinated drinks at Starbucks. This blend packs a punch with 360 milligrams of caffeine per serving.

On the whole, however, the like-for-like strengths are too similar between these chains to settle the Dunkin’ vs. Starbucks debate with caffeine content alone. 

Dunkin’ vs. Starbucks Prices and Value

Another important consideration when deciding on Starbucks or Dunkin’ is price. Along with the actual menu price, looking at value for money is important as well.

While one chain may offer food and drinks that are cheaper on paper, another could actually offer better value, whether that's by serving up more beverage for your buck or using higher-quality ingredients that make a larger price tag less concerning. 

As with most points in this guide to Starbucks vs. Dunkin’ Donuts, what counts as value for money will vary from person to person. However, we have tried our best to get to the bottom of which chain has the lowest average prices and which offers the best value for money. 

Dunkin’ vs. Starbucks Prices

While the debate between Dunkin’ vs. Starbucks must consider factors like caffeine content, flavors, menu customizations and customer service, cost is one of the key considerations consumers will look to when deciding where to place their order.

Let’s face it: everyday commodities have only become more expensive in recent years. For those whose daily routine starts with a brew from their favorite coffee spot, ensuring this treat stays within budget has never been more important. 

Is Dunkin’ Donuts or Starbucks Cheaper?

When asking, "Is Dunkin’ cheaper than Starbucks?", yes, it is usually the cheaper option. This is due to Dunkin' prioritizing a fast food type model compared to Starbucks, which focuses on delivering more of a premium coffeehouse experience.

As we’ve mentioned, the experience at Dunkin’ vs. Starbucks shows that the former is more about speedy service and no-nonsense coffee, which pays off if you're looking for budget-friendly options. 

However, you can find many affordable options at Starbucks if you really don't want to give up your fix at that specific chain. Some of the cheapest Starbucks items include an espresso macchiato, caffè misto and iced passion tango tea (which is undoubtedly one of the best Starbucks teas!)

Starbucks vs. Dunkin Food Prices

When comparing Dunkin' vs. Starbucks for food prices, Dunkin' generally offers the lowest prices again. For example, at Dunkin', a breakfast sandwich costs on average $3.50 to $6, whereas at Starbucks, a breakfast sandwich will set you back $5 to $7.

In addition, baked goods at Dunkin' cost around $1.50 to $3 each, with frequent promotions available, such as buy one get one free offers on classic Dunkin' donut flavors. At Starbucks, baked goods cost from around $2 up to $5 or $6. 

Is Dunkin’ More Affordable Than Starbucks For Coffee?

As we've covered, Dunkin' is generally more affordable than Starbucks. But what about when it comes to a standard coffee specifically? 

In order to determine whether it’s more affordable to buy your coffee at Dunkin’ vs. Starbucks, it’s important to consider how much coffee you get for the cost. Portion sizes are generally larger at Dunkin’ vs. Starbucks, which will be reassuring to those looking to get some bang for their buck. 

A large hot coffee comes with 20 fluid ounces of the good stuff at Dunkin’ vs. Starbucks, whose equivalent — a “grande” — comes in at just 16 fluid ounces. And while prices vary at locations throughout the country, Starbucks almost always charges more for a grande cup than Dunkin’ charges for a large brew. 

Of course, those who prefer a little more craft in their caffeine might not mind spending the extra amount to get their fix from Starbucks, especially if they’re pairing it with a mid-week foodie treat from the Starbucks breakfast menu.

However, if trips to your local coffee house are part of your daily morning ritual, choosing to side with Dunkin’ vs. Starbucks is sure to help keep your costs to a minimum.

Dunkin’ vs. Starbucks Vibes, Service and Experience

While many will find cost and quality the most crucial things to consider when comparing Starbucks vs. Dunkin', some place a high value on the vibes of each brand, along with the customer service and overall experience they receive. 

This category includes store layouts, product packaging design, such as takeout cups, and even the rewards programs each brand has.

While many elements could fall under the umbrellas of "vibes, service and experience," below are the things we found were most important to consumers when comparing Dunkin' vs. Starbucks. 

In-Store Experience: Dunkin’ Donuts vs. Starbucks

So, we’ve measured Dunkin’ vs. Starbucks based on quality and cost, but what about the in-store experience? When discussing this, we find a few differences that may push you toward one side or the other. 

Dunkin' In-Store Experience

Let's start with Dunkin’. This spot is generally known for its “grab and go” style of service. While usually super friendly, the staff are there to help provide you with the quick and convenient service that busy days require. Most people get their order to go at Dunkin' as well, despite most outlets having some seating. 

Starbucks In-Store Experience

Starbucks, meanwhile, focuses more on personalized service, often getting to know regular patrons and instilling in them a sense of relaxation, connection and loyalty.

This coffee chain caters to almost all types of customers, from those who want to stay a while and relax in the cozy, coffeehouse environment to those stopping in to grab coffee on the way to work and those who want to order via the drive-through. 

While only in a few cities worldwide, Starbucks also offers customers Reserve Roastery stores, which offer an even more elevated experience. 

Which In-Store Experience Is Better?

While it depends on what you are looking for exactly, Starbucks offers a better in-store experience if you want to eat and drink in the store. The comfortable and welcoming layout — complete with relaxing music, tables for those who want to work, and comfy chairs for those unwinding or chatting with friends — is on a different level from most Dunkin' stores. 

However, that just isn't what Dunkin' is going for. If you're looking for a quick and reliable yet still friendly in-store experience where you'll be in and out with your brew in no time, Dunkin' may be more your speed. 

Speed and Convenience

If your vote for a winner in the Dunkin’ vs. Starbucks debate boils down to speed and convenience, you'll likely go with Dunkin’. As we’ve mentioned, the goal is to provide a convenient means of grabbing a coffee at Dunkin’ vs. Starbucks, which tends to favor a slower style of service. 

What’s more, around two-thirds of Dunkin’ locations offer drive-through service. This means you don’t even need to get out of your vehicle to enjoy your order from the Dunkin’ Donuts breakfast menu.

While Starbucks also offers drive-through service at around 70% of its U.S. locations, if you head in-store, it’s a different story. It’s generally agreed that the service is more personalized and that the atmosphere encourages you to take your time. 

Especially if you’re a regular patron, the staff takes the time to get to know you, welcoming you to relax, sit and stay a while. This is perfect for those with more time on their hands, or who work remotely and are looking for a change of scenery for the afternoon. 

However, Starbucks does offer speedy options if needed. For example, you can order via the Starbucks app and your order will be ready for you to collect from the counter as soon as you arrive. 

Rewards Comparison

Let’s now take a look at the rewards available to members at Dunkin’ vs. Starbucks’ equivalent scheme.

Starbucks Rewards 

When you sign up for Starbucks Rewards, you’ll earn two stars for every dollar you spend. For those who visit regularly, this can quickly add up.

In fact, you can start redeeming with as few as 25 stars, which will earn you a free additional shot of espresso or a dash of syrup. There are plenty of rewards on offer, and if you earn 400 stars, you can even take home select Starbucks merchandise. 

Dunkin' Rewards

Now let’s look at how the reward scheme works at Dunkin’ vs. Starbucks. Dunkin’ Rewards earns you 10 points for every dollar spent. That goes up to 12 points per dollar for three months when you visit 12 times in a calendar month, with triple points up for grabs on your birthday. 

All you need is 150 points (that’s $15) to start redeeming them, although you’ll be tempted to put them aside for a rainy day, as there are some fantastic (and absolutely delicious) rewards up for grabs for those who save them up. Think the best Dunkin' drinks like lattes and cold brews, as well as donuts and even breakfast sandwiches!

Dunkin' vs. Starbucks Rewards

As you can see, both chains have great rewards programs. So much so that you're unlikely to choose a side in the Dunkin' vs. Starbucks debate based on the rewards app alone.

However, once you have chosen your favorite, be sure to become a rewards program member to avoid missing out on bonuses just for ordering.

As Starbucks and Dunkin' also have some of the best fast food apps, be sure to download the app for your favorite chain, as some rewards and special offers are only available via the app. 

Dunkin’ vs. Starbucks Final Verdict: Which One Wins?

It’s hard to pick one ultimate winner in the Dunkin’ Donuts vs. Starbucks coffee fight. The right choice for you really depends on your personal preference.

The following are the top factors we have covered, along with which brand comes out on top, to help you find the best coffee chain for you. 

Top Choice for Speed: Dunkin'

If you’re in a hurry and need a quality cup of joe, stat, then you’ll probably favor Dunkin’ vs. Starbucks. However, if you’re in no rush and want to indulge your inner javaphile with craft cups of world-class caffeine, there’s a chance you’ll favor Starbucks. 

Top Choice for Variety: Starbucks

Choice and amount of variety are also factors. If you’re hoping to drink sensibly with one of the healthiest Starbucks drinks, it has plenty of ways to satisfy your cravings without compromising your health goals. 

The same can be said if you have a sweet tooth and want to indulge it with your choice of sweet Starbucks drinks. Either way, the extensive menu at Starbucks has much more in the way of choice than its counterpart over at Dunkin’. 

Top Choice for Rewards Program: Both

Each has fantastic reward schemes for loyal patrons, with points that can add up fast and earn you a delicious array of menu items and even merchandise.

Both Starbucks and Dunkin' also offer convenience to those who want to skip the queue, with in-app ordering as well as drive-through options at locations nationwide. 

Top Choice for Affordability: Dunkin'

One of the key differences is cost. While you'll get more coffee for less cash when you choose Dunkin’ vs. Starbucks, more adventurous coffee drinkers might not mind spending a little extra to have their choice from the extensive Starbucks menu. 

Top Choice for Customer Experience: Starbucks

Despite the beverages being slightly more expensive at Starbucks than at Dunkin', you get to enjoy the added value of getting to know your Starbucks servers.

This is by becoming part of your local store’s community and enjoying the chance to stop and stay awhile as you savor each and every sip. You also have the option to dine in and relax in the brand's cozy coffeehouse environment. 

To those of you who have yet to make up your mind in the Dunkin’ vs. Starbucks debate, we hope we’ve been of some help. While the jury remains out as to who “wins,” when comparing Starbucks vs. Dunkin’, that’s only because each caters to a very different coffee-loving crowd. 

If you’re looking to get your day off to a quick start with a convenient, no-nonsense cup of caffeine, then be sure to try Dunkin’ Donuts. If you have a little more time to play with, why not stop by Starbucks and enjoy the laid-back communal atmosphere?

Either way, these are two of the most loved coffee chains around the world, so whichever one you choose, you’re unlikely to go wrong. 

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