Cooking Class - Tuscany Delights - Natick

Hello Check Josh- I am writing to request a refund for the class I took on Monday March 4 at 7:00 pm at the Natick Mall with Claire. I did careful research to find the class and ready many reviews. I picked yours because of the ambiance that clients raved about, and the cooking tips that you give. Claire was very efficient, but appeared in a rush to leave and made it feel that the entire experience was an inconvenience to her. Instead of being informative and engaging, she seemed eager to leave and annoyed by the concept of a one-off cooking class. She first started by saying that we should get started because it was a school night for her. Imagine a cooking class starting and you already feel that the instructor wants to go home. There were many comments along the way that were sarcastic towards the class. For example, she said she left the broccolini leaves on the stems because “you all need something to do". She also made comments that were judgemental towards past students such as " let me know if you have any dietary restrictions before we start cooking because sometimes people tell me they are allergic to (some ingredient I forget), when the name of the class has (that ingredient) in it" . Or "sometimes people will tell me they are gluten free but what can I do when we are making hand rolled pasta?" There were no tips except had to hold a knife. I felt I was following instructions like a child without any bigger context. At one point I did ask what the bigger picture and objective was of each step and she said I would see what it all comes together. I told her that is not how I learn. She then gave a very quick and hasty explanation of why we fry when we braise but she said it so fast that I retained nothing. When we asked what the parsley is for she said its there because this is supposedly an 'Italian' meal. The meal did taste good and it was efficient, but I was really paying for learning cooking, and I learned nothing, and the entire time felt I was inconveniencing Claire. I have no judgements on her character as a person, but I am extremely clear that the way she fulfilled the role as a cooking instructor last night was incredibly inappropriate and frustrating. Please let me know how I can receive my full reimbursement. I had bought two tickets, one for me, and one for my friend. It was her birthday. I am a teacher in Boston public schools and told my colleagues I was attending the class last night. They were excited about the notion and then shocked by what I experienced. I hope to rectify my report back to them by letting them know that you promptly and fully addressed my concerns. Many thanks, Aida asadr@gmail.com

Terrible. We left after 10 minutes and are seeking a full refund. It’s not a cooking class for families to learn how to make wings and pizza; it’s a demonstration geared toward young children who participate by taking turns mixing. It was a definite miss for us and very disappointing given the price and the effort we made to travel to be together for Father’s Day.

The class was great but I wish the food portions were bigger for the money you pay for the class.