Sales and Customer Support Team Manager (Cleveland, OH - Remote Role Possible)

IMPORTANT NOTE FOR APPLICANTS: To apply, please visit: (https://100hires.com/j/4EaaHYA)

Discover. Savor. Connect. Welcome to the chef's table.

Cozymeal is the leading global marketplace featuring the best culinary experiences and products, including top-rated cooking classes, private chef experiences, culinary tours, chef-curated cookware, free recipes with step-by-step videos, city guides and much more!

Consumers and companies alike use Cozymeal to discover new ways to connect through classes, food tours, mixology, wine tastings, and other unforgettable culinary experiences. Whether it be for date nights, birthdays, holiday celebrations or team building events, you’re guaranteed a world-class experience. Plus, you can purchase our curated, high-quality cookware as a gift or for use at home.

In addition to providing customers access to world-class culinary experiences, products and content, we also provide a great source of income to our partners that includes chefs, sommeliers, guides and mixologists. For this, we were recognized by the Global Good Fund in 2019.

Serving both customers and our culinary partners is our top-priority and ingrained in our culture and in how we run our business every day. We continuously strive to curate the best culinary experiences and products and to create the best content for the millions of customers visiting our site while providing additional support and business to our partners.

About the Role:

We are looking for a Sales and Customer Support Team Manager to lead both our sales representatives and customer support representatives. The ultimate goal for this role is to maximize our sales as well as ensure world-class customer service.

Responsibilities Include:

  • Increase sales through motivating and coaching sales team members
  • Support sales by handling all aspects of the sales cycle from prospecting to closing
  • Lead new initiatives to increase sales
  • Promote the entire range of Cozymeal’s services and the Cozymeal brand to the target market
  • Handle sales requests yourself, if needed
  • Ensure world-class customer service through motivating and coaching the customer service team
  • Ensure KPIs are met for both sales and customer service teams

IMPORTANT NOTE FOR APPLICANTS: To apply, please visit: (https://100hires.com/j/4EaaHYA)

Requirements Include:

  • At least 5+ years of work experience in sales
  • At least 3+ years experience managing a team
  • Strong verbal/written communication skills
  • Proven ability to multitask, coach, and motivate team members in a fast-paced and dynamic
    environment
  • Strong organizational and interpersonal skills
  • Strong number skills and ability to analyze sales and customer support data and draw conclusions for the business
  • Strong background in outbound sales
  • Culinary sales strongly preferred

Hours: This will be a full-time role working from 9am to 6pm

What We Offer:

  • Work anywhere in the US (we are 100% remote team)
  • Competitive pay
  • Stock option plan after 1 year of employment.
  • Great work environment with a strong and friendly team of co-workers
  • Flexible schedule

Location: Cleveland, OH or anywhere in the US. This is a remote role and qualified candidates from anywhere in the US can apply for this role.

IMPORTANT NOTE FOR APPLICANTS: To apply, please visit: (https://100hires.com/j/4EaaHYA)

If this sounds like you, then Cozymeal just might be the right place for you! Welcome home!

Sounds like you? apply here